Your Order
- Place your order with our secure online shopping cart (PAYPAL) using VISA, MasterCard, Discover or American Express.
- PLEASE NOTE: International Customers will be charged the appropriate shipping/handling charge (see below).
- Specify any unique ordering or shipping requests under "Special Instructions" in the shopping card.
- Your order will be confirmed within 24 hours via email.
- If you have a "spam-guard" from Earthlink or an AOL block on your email, confirmation of your order and shipment information will bounce back and you will not receive correspondence regarding your order.
Orders from specific countries
In the following countries there is a local distributor. For online orders we may choose to forward them to a local distributor who will then come in contact with the customer directly.
In that case, payment and shipment of the software will be processed directly with them.
- Australia
- United Kingdom
- North Africa
- China
USB Key Policy (if applicable)
Each USB key has a one year guarantee.
- If a USB key is found to be defective within one year of purchase, we will replace the key at no charge. Contact us at [email protected] to arrange the return of the defective key with your receipt.
- If a USB key becomes defective after one year of purchase, the user may purchase a replacement key plus shipping costs. Contact us at [email protected] to arrange the return of the defective key with a copy of your receipt.
- If a USB key is lost, the user must buy new software.
- If the user breaks, burns or damages the USB key, we will replace the key for a fee plus shipping costs. Contact us at [email protected] to arrange the return of the damaged key with a copy of your receipt.
